Please consider lobbying Apple for better support.

OK, friends. I think it is time to be heard. I suggest we start with Apple first if only because Yamaha tells us it is Apple that is holding things up.

If you would, please. Copy and paste this letter and send to three places.

1. Christine Wilhelmy, Pro Apps Media Relations/Pro Audio, Video & Photo Apps. If she isn't the person to contact, she certainly should know who is (sorry for the flood of e-mails in advance, Christine).

cwilhelmy@apple.com

2. Logic Pro Feedback Form
http://www.apple.com/feedback/logic.html

3. Mac OSX Feedback Form
http://www.apple.com/macosx/feedback/

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To whom it may concern,

I am a customer of both Apple and Yamaha products, as well as a member of Keyfax's 01xray.com forums (a community of mLAN users including Apple customers). Our members are growing increasingly frustrated by a lack of advancement in mLAN for OSX. We have been told on more than one occasion that although mLAN is a YAMAHA technology, Apple is a partner in its development for OSX and things can not advance without Apple's support.

Most of the early issues with mLAN for Windows XP have been addressed in updates to Yamaha's mLAN tools for XP (now on version 1.5.5). However, major shortcomings in the software on OSX (1.0.6) have mired mLAN's advancement as a viable professional standard for music production on Apple computers. Our technically capable users are relegated to unusual workarounds to make the most out of what really should be cutting edge audio-midi-networking on "the world's most advanced operating system", OSX.4 Tiger.

Areas that need immediate attention:

1. A random offset in all audio recorded through mLAN. Please read an explanation here:
http://www.01xray.com/forums/showflat.php?Cat=7&Board=01X_Macintosh&Number=266296&page=0&view=collapsed&sb=5&o=&fpart=1&vc=1

2. An incomplete graphic patchbay. We are unable to split mLAN I/O. The patchbay is essentially crippled in comparison to its XP counterpart.

3. mLAN for OSX does not allow for any device other than the Mac to serve as wordclock master.

4. mLAN for OSX suffers from inefficient use of CPU and CPU "bursts" or "spikes" during performance.

At this time we implore Apple Computer to acknowledge their customers concerns and commit to a resolution.

Sincerely,

[Your Signature Here]

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If anyone stumbles across a person or place we can contact at Apple, please let us know.

Thanks for your help and commitment to mLAN these past few years.
Sincerely,

EJF